Customer Reviews

I thought the service at the Baltschug Kempinsiki was very good. Everyone spoke English to a very reasonable standard, and all my requests were met with a smile and a quick response. The Baltschug is expensive, although not as bad as some of its rivals in Moscow. That said, the minibar and internet prices are very steep. Still, it's a real 5-star experience. I also really enjoyed the complimentary city bus tour, which the hotel gives once a week, I think.

Everything for my stay at the Baltschug Kempinski Hotel was great and luxury: excellent location, excellent service, excellent breakfast. The only negative was the room itself. I had a Standard Room which was big and very well equipped, but with very boring decor and not really 5-star atmosphere. I think now they will refurbish the hotel soon, and sure then it will be better.

John Smith

This is a nice hotel!

CT Jermin

In a word, amazing! From the food to the service, to the rooms to the very architecture of the building, the Baltschug Kempinski is in a class by itself. I HIGHLY recommend the hotel, and its fine staff.

Ted Duron

this is the ideal place to stay at for business or vacation reasons. This will be my choice for my next visit.

Dr Syed Ali

Super location excellent facilities and service.I will stay again.

Richard Plum

I recently visited Moscow for my first time. I was fortunate enough to stay at the Baltschug Kempinski. Upon my arrival, the first person I met was the young man who was the doorman. With a smile on his face, and a friendly hello and welcome, he helped me get my things from the car. Once inside the hotel, I found the staff to be very friendly and helpful. My room was fantastic. I had a terrific time at this hotel. If I'm ever lucky enough to visit Moscow again, I definitely will stay at this hotel.

Ted Bryson, New Jersey

Beautiful hotel was everything I expected from a top of the range 5 star hotel. Great business facilities. Will make the same choice next time I head to Moscow with work.